Who is the controller
The controller of your personal data is C1X Adtech Pvt Ltd, with its principal place of business at 1883 Agnew Road, #425, Santa Clara, CA 95054, USA. C1X operates Human Intelligence. For broader detail on the data we process, see our Privacy Policy.
Lawful bases
We process personal data only where a lawful basis applies. The bases we rely on are:
- Performance of a contract: to give you the platform and the features you request.
- Consent: for non-essential cookies and any optional processing where we ask for it. You can withdraw consent at any time.
- Legitimate interests: to secure, maintain, and improve the platform and to prevent fraud, balanced against your rights.
- Legal obligation: where processing is required to meet a legal duty.
Your rights
If you are in the EEA or the UK, you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased in certain circumstances;
- restrict or object to certain processing;
- receive your data in a portable format and, where feasible, have it transmitted to another controller; and
- withdraw consent where processing is based on consent.
How to exercise your rights
To exercise any of these rights, email us at contact-usa@c1exchange.com or write to us at the address in the contact section below. We may need to verify your identity before we act on a request. We will respond within one month, and we will tell you if we need an extension for complex requests, as permitted by law.
International transfers
We are based in the United States and operate globally, so personal data may be transferred outside the EEA and the UK. Where we do this, we rely on appropriate safeguards, including the European Commission's Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum, along with supplementary measures where needed.
Retention
We retain personal data only for as long as necessary for the purposes set out in our Privacy Policy, after which we delete or anonymize it. Retention periods depend on the type of data and the reason it was collected.
Right to complain
If you believe we have not handled your personal data properly, we ask that you contact us first so we can try to resolve it. You also have the right to lodge a complaint with your local data protection supervisory authority, such as your national data protection authority in the EEA or the Information Commissioner's Office in the UK.